The company also has a dispute resolution procedure similar to a cash claim reimbursement. Buyers must initiate this process by requesting a payment cancellation through the app. As soon as the buyer does so, you will receive a notification asking you to accept or reject the request (and via the app). If you deny the request or buyers skip this step, they can go directly to the Cash app to dispute the commission. Hey, go to the How do I dispute a transaction on Cash App? to dispute a previously committed transaction. If you accept a disputed payment here, you will have to wait until a full message appears on the screen. Therefore, after receiving This confirmation message, you must notify support to initiate a refund. If you would like more information please visit the website.